KiteActive guarantees you the best price.
With our own accommodations and instructors it’s even hard to find a better deal. Not to mention the experience
If after a booking on KiteActive you find exactly the same offer for less on another website you can send us the information (including link and screenshot) within 48 hours after your booking confirmation, and we’ll refund you the difference or let you cancel your booking at no cost!
You don’t have to search for you kitesurf trip any further! You will always find the best prices on KiteActive. We are so sure about that, that we even guarantee it!
Best Price Guarantee Terms and Conditions
- The Best Price Guarantee is available to any customer who has received a booking confirmation for a service on KiteActive
- The claim has to be submitted within 48 hours after receiving the booking confirmation on KiteActive (between sending the booking request and receiving the booking confirmation, the customer is entitled to cancel the booking request on his own behalf). Claims received after this deadline will not be honored.
- The best price guarantee only applies to online rates available to the general public. It does not apply to special membership, corporate or government rates.
- A multi-night accommodation or tour booking constitutes one single booking and cannot be broken up into individual bookings to file separate claims.
- The Best Price Guarantee does not apply to services that were booked solely using promotional codes or were won through contests or sweepstakes
- The Best Price Guarantee only applies to comparable rates with the exact same dates of travel, included services, room type, number of adults and children, and refund/cancellation provisions that are at least 1€ lower than the price payed on KiteActive.
- Customers have to send a screenshot from the actual booking site, showing the lower price and a direct link to that site. KiteActive reserves the right to deny any claims that cannot be verified.
- KiteActive reserves the right to deny any claims that would arise from rates loaded in error by KiteActive or the accomodation or travel supplier, or to any printing, typographical, administrative or technological errors relating to the rates backed by the Best Price Guarantee
- KiteActive reserves the right to deny a refund, but to allow free cancellation of the booking instead